Leverage our extensive ServiceNow expertise to guarantee you get most out of your clients and get the most out of the NOW platform. Our team of ServiceNow professionals will guide you through the decision-making process, train your employees on the ServiceNow processes, and give an even larger return on your ServiceNow investment.
Stop chasing false positives and use less guesswork to find abnormalities. Log data and gather telemetry for improved noise reduction and visibility.
Discover the reason for incidents and distribute useful information among teams. Take action in accordance with advised guidelines to lessen outages.
Reduce recovery periods by quickly putting insights-based solutions into practice. Using pre-built playbooks and knowledge base resources, simplify repeated chores.
Obtain complete visibility into your infrastructure, including serverless, virtualized, on-premises, and cloud environments. On a single platform, manage TLS certificates and policies.
Take management of the complete digital lifecycle beyond IT operations. Use Service Graph to expand your Configuration Management Database (CMDB) and lay a solid data foundation.
Resolve issues faster, easier, and without human intervention with AI enabled ticket management systems.
The services, procedures, and industry values that underpin ServiceNow IT Operations Management are all aimed at guaranteeing the availability, effectiveness, and performance of IT operations. ServiceNow ITOM offers a comprehensive solution to modern technology challenges like integrating disconnected IT processes, swiftly resolving service outages, and simplifying cloud complexities by improving stakeholder visibility and control over an organization’s data, investments, projects, and resources.
Computing, networking, application interfaces, and databases handle thousands of tickets raised by employees. As the business expands, adopting a digital-first strategy may increase the risks and costs associated with service interruptions. ServiceNow IT Operations Management is intended to meet surging demand and reduce risks faced by digital-first businesses.
Glentech is a leading ServiceNow ITOM implementation partner enabling businesses to enhance their service visibility with effective IT Operations Management solutions. Our team of developers make use of effective tools like service mapping to swiftly identify the source of the issue, ServiceNow Discovery to pinpoint exactly what went wrong, and operational intelligence to act fast and intelligently based on accurate data once ServiceNow IT Operation Management is in place. Our team helps reduce the frequency of outages, resolves problems more rapidly, and provides your IT team and users with a better user experience.
Join Our Reputable Clientele from Startups, SaaS And Enterprises to Experience The World of Digital Transformation.
The three key ServiceNow ITOM features of service visibility, availability, and agility are what the IT Operation Management system attempts to provide for your ITOps team. Businesses improve the health of their services, introduce automation to speed up service delivery, and obtain end-to-end visibility into business services and underlying infrastructure by deploying ITOM solutions.
Obtain a comprehensive understanding of your operational footprint spanning cloud and on-premises data centers.
Align the connections between business services and IT components in changing business environments.
Keep track of the connections and dependencies among the supported IT services to ensure continuity.
Gain insight into the health of company services while reducing event floods from monitoring instruments.
Analyze log data in real-time proactively to find anomalies.
Increase cloud management, migrate workloads, follow policies, and enable optimized application and services functionality along with thorough cloud compliance.
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Specsavers – Opticians, Glasses & Contact Lenses
Specsavers
We helped Specsavers by implementing Management Solutions to improve their Global Business Operations by managing all the incidents, problems, changes, and service request needs, seamless employee service, and customizing their workflows. The offered Product Development & Implementation improved their IT service management by 75%.
Glentech Ranked as 13th Fastest Growing Technology Company in Deloitte Technology Fast 50 India 2022
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